Charity Bobbitt

Executive Director – Charity began her career in the senior living world in 2000. She was first hired as a caregiver for a care community in Eugene and Cottage Grove. In 2006 she opened her first community as a Resident Care Director and six months later was promoted to Executive Director for Middlefield Oaks in Cottage Grove where she stayed until 2013. She was recruited by Emeritus/Brookdale to run a community that needed strong leadership and during her time there she made significant improvements to the quality of care and services that were provided to their residents. That community now enjoys a reputation for being a leading care community in the area. Charity is excited to be part of the dynamic team at Waterford Grand and looks forward to helping them continue to grow and serve the senior population and their families. Charity is a licensed administrator and holds several certificates and awards with Seniors and People with disabilities, Offices of licensing and quality care awards, Therapy for Alzheimer’s Disease & Positive behavior support also supporting “The Best Friends Approach to Dementia Care” Continued support of the Oregon Regulations in understanding Nursing Management in community-based care, National Center for assisted living member for 14 years.

Born and raised in Cottage Grove, Oregon Charity grew up with a large family support system that goes back many generations in the area. She is a big Oregon Ducks fan and has two daughters who are active basketball, volleyball, soccer & softball. In her free time, she enjoys spending time in her garden or with her family.

Working at Waterford Grand has opened my eyes to what senior living should be like for all. With a great team, beautiful building and lovely residents we couldn’t have it any better.
We love the GRAND life.

Amber Brannan

Resident Services Director – With 13 years of experience in the healthcare industry, Amber has spent the past 5 years with Waterford Grand. She graduated with a Bachelor of Science from Linfield College in 2010 and later found a love for assisted living communities and administration. Amber was born and raised right here in Eugene, OR. When she’s not at work, she enjoys camping, fishing, cars, a variety of crafts, gaming, and spending time with her husband and cats. “Waterford Grand is a unique community and I thoroughly enjoy being a part of creating a warm atmosphere and providing excellent care and support for our wonderful staff and residents.

Tracey Poupa

Life Enrichment Director – In 1982, Tracey began volunteering as the Volunteer Coordinator at a large, 275-bed nursing home in Great Falls, Montana. Almost immediately, she was hired to work as the Activity Director on their Alzheimer’s Unit. Three years later, she became the house Activity Director supporting programming for the seniors in rehabilitation, long-term care as well as the memory care unit. Five years later, she moved to Oregon and has worked in Eugene as an Activity Director with seniors ever since. Over the years, Tracey has worked in various levels of senior care – from rehabilitation health care centers with memory care units, assisted living to retirement communities. In 1990, she became a nationally certified Activity Director. In 1994, she authored a book about innovative activity programs that was sold internationally. Tracey has presented workshops throughout California, Montana, Washington, and Oregon… including training for Senior & Disabled Services through Lane Community College. Tracey loves activities, to plan special events and to spend time with the seniors. She delights in thinking outside-the-box, empowering and engaging seniors in programs that are personalized to their interests. Tracey enjoys gardening, traveling, camping, hiking to waterfalls, catering and playing games. She is always open to new ideas and new challenges.

It is wonderful to share life’s journey with residents who inspire me, challenge me and share their generous gift of love, kindness, and appreciation. Waterford Grand is a community that acknowledges what an honor and privilege it is to make a difference in the lives of those who live here – what a blessing to be a part of a team whose goals are to individually cherish and make each resident who lives here happy.

Kellie Williams

Business Office Manager/Licensed Nurse – Kellie began her career in senior living at the age of sixteen. Initially as a caregiver, working in a memory care setting and in 2010 graduated nursing school as a Licensed Nurse. Through the years she has spent time in RCF’s, ALF’s and the hospital setting. Along with her nursing license, she holds multiple certifications including ALF\RCF Administrator certification.

Kellie’s nursing and senior care skill set offer a compassionate outlook on all of the administrative needs for both our residents and staff as the Business Office Manager.

She enjoys being an advocate for our residents and the privilege to work in such a giving, rewarding profession. Outside of Waterford Grand, Kellie enjoys watching her two children play sports, traveling, white water rafting and deep sea fishing.

She states the Waterford Grand has given her the opportunity to live out her career and passion as one- Living the GRAND life!

Steve Apel

Community Relations Coordinator – Steve Apel has been with the Waterford Grand since May of 2015. Born and raised in Eugene, Steve is also a 2006 graduate of the School of Journalism at the University of Oregon.

Steve has spent the better part of the past ten years in sales and marketing. He feels being from the Pacific Northwest gives him a strong perspective on all the benefits the area has to offer. In his free time, he likes to stay active as well as volunteer at a special needs adoption agency.

“The building and property are breathtaking, but getting to know the wonderful residents and their families is what makes the Waterford Grand what it is today.”

Shawna Cuevas

Community Relations Director – Shawna joined the Waterford Grand family in 2016, and it has been an amazing journey so far. She has 17 years in sales and marketing, both in and out of the senior living industry. She has a passion for her work in the senior living field as it allows her to connect & serve families who are in the throes of making life-changing decisions. She is enthusiastic to meet new families and find solutions for their own individual needs and challenges.

When on her own time, Shawna enjoys spending time with family & friends, especially during football season! (Go Ducks!) And when it’s not rainy, she can be found on a golf course, bombing a shot down the fairway! Shawna and her husband love to travel and always find a way to spend time in Mexico to capture some sunshine!

“True success is about the difference you make in people’s lives and that is why I love working at the Waterford Grand!”

Chris Bray

Registered Nurse – Chris has been an RN for over 30 years, mainly working in senior living communities. She has lived in Eugene, OR since birth. She is married, has one daughter, son-in-law, 3 grandchildren, and one great-granddaughter. In her spare time, she loves spending time with family, reading, and watching movies. She says she loves working at Waterford Grand because it offers the residents quality of life in a GRAND fashion.

Dorian Arcuri

Community Outreach Director – Dorian began her career in Senior Living in 2002 when her mother began having health problems. While navigating the complexities of care and support needs, she developed a desire for helping other families through this complicated and emotional process.

Prior to Senior Living Dorian enjoyed a successful career in the retail industry where she held a corporate sales position for a national company.

Dorian finds great joy in her position as Community Outreach Director. She represents Cascade Living Group/ Waterford Grand in the Eugene-Springfield, and surrounding areas. She is active in the Alzheimer’s Association, Parkinson’s Resources of Oregon (PRO), The Oregon Club, Lane Senior Support Coalition (LSSC), and several other senior-focused groups.

Dorian has been married to her husband, Bob Polski since 1985. They have 2 grown sons (Chris and Nic) and 2 cats. She is a native Oregonian.

“I believe that The Waterford Grand is the best that there is in the Senior Living Industry. I feel great pride in representing our community.”

Melissa Kozey

Memory Care Director – Melissa Kozey has been at Waterford Grand as Memory Care Director since May of 2017. She is Puget sound native who moved to Oregon in 1998, fresh out of high school, took a chance, packed her bags and ended up in Springfield Oregon. This is where her path to the health care industry began. Her first job was a caregiver in a Memory Care residential, Good neighbor Care, today its know as Elder Health and Living. Soon, she was promoted to house manager, where she remained for several years. Melissa has been in Memory care, long term care and assisted living since then working as a caregiver, CNA, CMA, RCC, and Wellness Coordinator. She left the facility she was at for the past 10 years, working in management to peruse her goal as Director, here at Waterford Grand. Multiple Certifications: ALF\RCF administration Certificate, Nursing in Community Based Care, CNA, CMA, with multiple Dementia\Alzheimer courses and certifications. The best part of working here at the Waterford Grand is making a difference in the lives of the residents that I have the honor of taking care of every day. They are my family and it’s an honor and a privilege to serve them.

Melissa enjoys, traveling, anything outdoors, hiking, camping, rock hunting, swimming. Going to concerts and festivals and spending time with her family.

Louie Miller

Dining Services Director – Hello, I am the Dining Services Director here at the Waterford grand and let me tell you a little about myself. I consider myself a native Oregonian, although not born in Oregon relocated here as a small child. Went to all local schools here in Eugene and soon after high school started a family with my still current wife of 30 years. We have two children, a son 28 and daughter 26 and are recently new grandparents. After many years in the warehouse and sales industry tried my hand at cooking. It was something I always wanted to try so I returned to college and got my Culinary Arts degree in 2014. I was hired by the Waterford in September of 2014 and was the first full-time cook they hired. Slowly after many hours and years of hard work became the Dining Services Director. I really enjoy the residents, just going out during meal times and listening to their stories is the best part of my day. Our residents enjoy simple meals that are filling, easy to pronounce and reminds them of the food they themselves used to make. We, as a staff, try and meet the needs of all the residents and feel we do a pretty good job judging by the number of complaints we get–not many. I am easy going and have the best staff that I could hope for and we all take pride in what leaves the kitchen. I work at the Waterford Grand because I achieve success through the people I serve, our residents.

Terri McMillen

Personal Preference Coordinator – The constant thread throughout my life has always been having seniors in my life… from my early memories at my grandparent’s house of sitting on the porch with the elderly women who lived with them to my first job after high school working as a caregiver at a nursing home. In some way, my entire has career involved seniors. After I married, had three sons, and they were raised; I returned to work as a housekeeper at the Mennonite Village in Albany. I also worked for a year for Guaranty RV teaching new motorhome/trailer owners, mostly retirees how to operate and maintain their new purchase. Thereafter, my family moved to the beautiful state of Montana. Again, I worked in an assisted living community as a caregiver and was later promoted to Administrator. After moving back to Oregon, I worked as a caregiver, activity director and in 2015, I found my way to Waterford Grand. My first responsibility here was working on both North Shore and South Shore Memory Care as the Activity Director. Then I helped develop and facilitated the Illuminations program, now referred to as Transitions. That experience led me to my current position as Personal Preference Coordinator. This job enables me to combine all my experiences together as I help new residents and their families maneuver their way through the move-in process, adjust and get to know their way around. Additionally, I help organize resident birthdays wishes, plan “Grand” moments and work on special projects. I love spending time with my family, my two Goldendoodle dogs, painting, and drawing with colored pencils.

I work at Waterford Grand because it is a very fulfilling job for me. It’s the little thing I do for the residents every day that help them have a successful day. This, in turn, helps me to have a great day.

Don Bitle

EverFit Director – As the EverFit Program Director for the last 5 years, I strive to offer multiple opportunities to make it easy for our residents to maintain an active lifestyle. For over 10 years, my degree in exercise movement and certifications in SilverSneakers and Better Bones and Balance; plus knowledge and education about physical therapy and credits from the American College of Sports Medicine and membership in the Delay the Disease, and International Council on Active Aging keeps me learning new things for what is best for our residents’ health and fitness.

I have been married for over 40 years, have three children and 7 grandchildren. I like to stay fit and healthy by competing in Masters Iron Man competitions, and reading articles and journals about the latest fitness programs that might benefit our residents.

My quote: The best part of my job is when a resident tells me: “I feel so much better since doing your classes.”

Seth Vaughan

Plant Operations Director – Seth has always been referred to as an old soul. Since he was young, he’s always had knack for taking things apart and seeing how they work. He can fix just about anything that’s broken and he enjoys the sense of accomplishment he gets from being hands on. He stared his maintenance career in 2006 working maintenance in the hospitality industry. Seth has also worked in customer service management for over eight years. He’s a problem solver and loves helping people find solutions. In his spare time Seth likes to work around the house and garden with his wife and three dogs.

“The best part of working at Waterford Grand is turning a problem into a solution that puts smiles on the residents face!”